M99 Casino
LOG IN SIGN UP
M99 Casino

100% up to A$500 + 100 Free Spins

Get a Bonus

Responsible Gambling at M99 Casino

At M99 Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. Our Responsible Gambling policy is designed to help you stay in control and enjoy your experience responsibly.

Our Commitment to Responsible Gambling

M99 Casino operates in full compliance with Australian gambling regulations and supports the National Consumer Protection Framework for Online Wagering in Australia. We take our duty of care seriously and actively work to prevent problem gambling by offering a range of tools, resources, and support services to all our players.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It's important to recognise the warning signs early. You may have a gambling problem if you:

  • Spend more money or time gambling than you can afford
  • Find it difficult to stop or cut back on gambling
  • Gamble to escape stress, anxiety, or depression
  • Lie to family or friends about your gambling habits
  • Chase losses in an attempt to win back money
  • Neglect work, family, or personal responsibilities due to gambling
  • Borrow money or sell possessions to fund gambling
  • Feel irritable or restless when not gambling

If any of these signs apply to you, we strongly encourage you to use our responsible gambling tools or seek professional help immediately.

Responsible Gambling Tools at M99 Casino

We provide a comprehensive set of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period.

Loss Limits

Set a maximum amount you are willing to lose over a defined period. This helps prevent chasing losses and keeps your spending within a budget you are comfortable with.

Session Time Limits

Set a maximum duration for each gaming session. Once your time limit is reached, you will be automatically logged out of your account.

Reality Checks

Enable regular on-screen reminders that show how long you have been playing and how much you have spent during your current session.

Cool-Off Period

Take a short break from gambling by activating a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, you will not be able to log in to your account or place any bets.

Self-Exclusion

If you feel you need a longer break, you can self-exclude from M99 Casino for a minimum period of 6 months or permanently. During self-exclusion, your account will be suspended, all marketing communications will be stopped, and you will not be able to create a new account. To request self-exclusion, contact our support team at [email protected] or via live chat available 24/7.

National Self-Exclusion — BetStop

Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services at once. Registration is free and can be completed online. We strongly encourage players who are struggling with gambling to register with BetStop.

Register at: www.betstop.gov.au

Underage Gambling Prevention

M99 Casino strictly prohibits gambling by anyone under the age of 18. We conduct thorough identity verification checks on all players during the registration process and at any time we suspect a player may be underage. Any account found to belong to a person under 18 will be immediately closed and all funds returned.

If you share a device with minors, we recommend using parental control software to prevent access to gambling websites. The following tools can help:

Tips for Gambling Responsibly

  • Only gamble with money you can afford to lose
  • Set a budget before you start and stick to it
  • Never gamble when you are upset, stressed, or under the influence of alcohol or drugs
  • Take regular breaks and do not gamble for extended periods
  • Balance gambling with other leisure activities
  • Do not chase your losses
  • Treat gambling as entertainment, not as a source of income
  • Keep track of the time and money you spend gambling

Support Organisations in Australia

If you or someone you know is experiencing gambling-related harm, free and confidential support is available 24 hours a day, 7 days a week through the following organisations:

Contact M99 Casino Responsible Gambling Team

Our dedicated Responsible Gambling team is available 24 hours a day, 7 days a week to assist you with any concerns or to help you activate any of the tools described on this page.

This Responsible Gambling page was last reviewed and updated in June 2026.

Logo
Welcome Bonus 100% up to A$500 + 100 Free Spins
🎁 Get a Bonus